September fifteen, 2013 at seven:34 am I procured my to start with Harley Davidson Night time Rod Special (VRSCDX) 2013 from Kuwait’s Harley Davidson dealer. From the first working day which i produced my payment to my new bicycle there have been delays within the dealer. I created a payment and I had been explained to that the bike will be All set and in my household three days afterwards following the payment was created. Three times later the bicycle was delievered to my house three hrs late and with out a license plate. That was the first bad experince with the supplier below in Kuwait.
November 23, 2015 at eight:13 pm Hello my name is Todd I bought a new Harley Dyna Unwanted fat Bob 2014 the bicycle was sent to my dwelling on November 1st the day just after buy, from that point I noticed there was flaws inside the paint position on the fuel tank, also the gas gauge did not do the job, also there were flaws from the chrome on the exhaust. I had contacted A youthful lady with the identify of Gretchen if I keep in mind accurately from she explained to me she didn’t understand why I used to be getting upset in regards to the fuel gauge I shouldn’t rely on which i must listen towards the mileage .century harley-davidson in Medina Ohio at that time she instructed me she didn’t really feel it had been truly worth giving me a warranty about the pipes as it wasn’t that noticeable then she suggested me she doesn’t know why I used to be having upset regarding the gasoline gauge I shouldn’t count on which i should think about dependant upon my mileage to insult to harm she explained to me she’ll see what she will be able to do it took me roughly 5-6 visits to century Harley to possess them say they would look after it they requested the fuel tank and the gauge it took around one particular calendar year to find the gas tank in when I went there to get it put in While using the fuel gauge they advise me following sitting there for almost two hrs which the tank which was shipped was weakened in order that they purchased A further tank, within three times they called me to tell me the tank was shipped the boy was taken again to the dealership they mounted the fuel tank and claimed they set a new gas gauge on Additionally, it well that’s exactly where they received caught in their lie the fuel gauge was under no circumstances changed or maybe mounted the bike was brought again to me I went To place gasoline in it thanking the tank was on vacant it took two place seven gallons of fuel only and even now was looking through only a hair over 50 percent a tank when I known as them again really upset at the moment they explained to me there’s no motive to have upset it wasn’t mechanical the bicycle however ran now I felt incredibly insulted when the individual informed me this as they confident are acquiring their payments month to month on time as promised they notified me one other working day to tell me it could just take 7 to ten days to get the portion.
June 26, 2014 at 7:forty two pm A lot of the write-up on the issues that has a Harley seems to be just crying to me. It can be time you deal with your difficulties together with your bicycle. How much time do you be expecting Harley to be about the hook for challenges With all the bikes they offer. They give a warranty for X variety of miles and X range of months. I do not recall but I feel it is actually 36,000 mile and/or 12 months. So if it does not have a challenge in that time period or perhaps a recall hasn't be issued on the problem then it's yours to cope with. You agreed into the terms from the warranty when you purchased your new or utilized bike from your Harley Seller. Harley has not mentioned they might be responsible for any problems with any person’s bike for a lot more than the time frame and ailments as mentioned during the guarantee. Wouldn't it be very good PR to cope with A few of these items and just correct the bicycle? Indeed, on the other hand Harley could then be set from the situation that you choose to preset it X range of situations up to now Why don't you now? Also it then be questioned when would Harley halt staying chargeable for these repairs whenever they set some of them out of warranty. This is often a company to earn cash for the corporate and its Shareholders. It's not necessarily a firm to repeatedly correct concerns with bikes that are not covered by guarantee. It so scenarios it could just take some time and testing to ascertain if an issue should be mounted by Harley or really should not be fastened by Harley. Like paint coming of was it since a metal challenge, a paint concern which Harley would possibly acquire as a problem they have to correct. Or might be resulting from age, remedy of the bike or usage of an agent within the paint that prompted it to “drop” off? In my record of Using I haven't observed a paint task just tumble off of a bike.
A little bit of lousy publicity goes a good distance…. During the last several years harley has set out many products that were not All set or absolutely recognized in the dealership degree or maybe the tech aid level. That just exhibits its all with regards to the revenue and who cares about the consumer. Perhaps a duplicate to shopper affairs as well as attorney common may well spark some discussion. I've herd they dont treatment about litigation Nonetheless they dont like lousy publicity.
At this stage I want solutions and need to grasp what's going to the dealership do to compensate me soebding 30k on a bike and getting the run around about why the motorcycle will not be managing effectively.
There was Completely no correspondence from everyone from Harley-Davidson ever due to the fact. It’s been a month due to the fact I went there in individual to enquire regarding the shipping of my Harley-Davidson Unwanted fat Boy but they might not give me any assurances as well as enterprise a day / thirty day period. They have got however not made an effort to get in touch with me with updates of any type.
I took the clutch off and discovered the clutch was in no way checked out While there was a fresh gasket. There was metal in all places here from your rivets that were grounded. Many of the friction plates have been completely long gone. I replaced clutch plates and bicycle is Performing good. I would like to learn the proper protocol for working with this concern. I no longer trust the support Office.
IT IS TIME to remove this motorcycle dealership. They don't believe in the Values on the American people nor Harley Davidson’s core values Except you endorse it and if that's the circumstance I will sale my Harley’s and buy a Victory motorcycle.
That is an open letter to Harley Davidson based upon my current working experience Together with the Dealership in Conyers, Georgia. I might envision at this stage you think that you’re intending to see one thing like “man, they did these kinds of a good task they actually gave me a different bike”, or “gee, it ran so very well my old Girl known as and needs to understand why I haven’t been household in two weeks”. Nope, not gonna be a type of letters folks, although I actually wished it to get and gave them every single possibility I could. I purchased a 2016 TriGlide Extremely, and soon after only 860 miles I'd a horrible incident. I had my trike towed for the closest Harley dealer from my home which was Falcon’s Fury in Conyers, Georgia. I have good insurance coverage (Even though following this small physical exercise they will probably raise my rates to something I received’t manage to afford to pay for), but ideal from the start the persons a Falcons Fury ended up hard to cope with.
Free typical transport relates to purchases totaling $fifty or even more just after promotions and special discounts are used.
The ecu guarantee support is rejected the vendor’s application about the Trade of both equally mirros and higway pegs and their connections.
It seems like you got taken advantage of by a shrewd salesman. You stated that you simply were assured that in the event you had a lowering kit installed and handlebar adjustment done your feet would reach the pedals (pegs). I am assuming that you have ahead pegs because if you could touch the bottom with your toes, you could potentially access mid-situation pegs.
I realize that this electronic mail will slide on deaf ears, but you have to know how folks really feel. As I have Beforehand said, my spouse and I are not ‘lone rangers’ during the impression of the selection, it has impacted two or three thousand Harley Davidson house owners right here in the South Burnett location. Your morals and ethics depart alot to become desired, incredibly un-Australian, quite un-Harley Davidson like.
I used to be wondering when there is anyone to choose from that can help a veteran that requires heat and air and various troubles I am obtaining here at your house that I cannot pay for or do myself as a consequence of the problems which i undergo. I would not have the money to repair this and it's my dwelling. I would like to remain in this article! Thanks for your time and have an excellent working day! Rod R. Smith U.S.A.File. Disabled !972-1976